Shipping & Delivery

Where we show a landed price at checkout, it is our quote for product plus shipping and applicable import charges as described on the order summary. Unexpected customs holds or local fees imposed after delivery due to incorrect address or local regulations are your responsibility.

Estimated delivery windows are shown at checkout and in your order confirmation. Cross-border orders typically take 7–25 business days depending on origin, destination, and customs processing — they are estimates, not guarantees.

When available, tracking is sent by email/SMS and visible under Track order. Carrier scans may pause during customs clearance.

Risk of loss passes to you upon delivery to the address you provided (or pickup point you selected). Inspect parcels on delivery and report damage immediately.

If delivery fails due to incorrect address, unavailability, or refusal, re-delivery or return-to-sender costs may be charged. Unclaimed parcels may be refunded minus applicable fees after return to warehouse.